Solutions


From lead generation to product support, we offer a wide range of call management and contact center services designed to help you create, cultivate and maintain your most important assets: your customer relationships.


Sales Solutions

Accelerate Revenue Growth while Lowering Operational Costs

A continuous flow of new sales leads is the lifeblood of any business, essential to maintaining healthy growth. But with marketing budgets growing ever-leaner, today's businesses must be able to control the costs of customer acquisition while finding newer, more impactful ways of getting their message through to their target consumers.
Through our Inbound and Outbound Teleservices Sales Solutions, Sterling Global helps you generate more sales, build stronger customer loyalty and increase the value of each customer while significantly reducing operational costs. Our sales solutions support both the Business-to-Consumer (B2C) and Business-to-business (B2B) sectors and range from aggressive lead generation and qualification programs to complex upselling/cross-selling and win-back initiatives.
Our B2C and B2B Sales Solutions include:

B2C Inbound & Outbound Sales Solutions

With a history of meeting and exceeding performance goals for leading consumer brands, Sterling Global understands the nuances of modern B2C marketing. Our B2C Sales Solutions combine business intelligence, best-in-class technologies and exceptional customer service to add value with every contact and help you convert more consumers into loyal lifelong customers.


B2C Inbound Sales Services include:

    • Order Processing & Confirmation, Direct Response offers, Lead Qualification, Customer Acquisition, Processing Credit Application, Multi-channel Campaign Execution, Subscription Renewals

  • B2C Outbound Sales Services include:

    • Appointment Setting, Lead Generation, Customer Acquisition, Account Development, Bundled Offers, Subscription Renewals

  • B2B Inbound & Outbound Sales Solutions

    Our performance-driven B2B Sales Solutions are designed to help you develop strong, profitable relationships with your business customers while driving sales performance, building brand awareness and expanding your market horizons.


    B2B Inbound Sales Services include:

    • Lead Qualification, Customer Segmentation and Profiling, Order Processing & Confirmation, Customer Upsell/Cross-sell, Bundled Offers

  • B2B Outbound Sales Services include:

    • Appointment Setting and Lead Generation, Customer Acquisition, Account Development, Bundled Offers

  • B2B Outbound Sales Services include:

    At the end of the day, smart business is all about getting a sound return on your investment. Sterling Global's award-winning B2C and B2B Sales Solutions are backed by a quarter-century of cross-industry expertise, top-tier technologies and a world-class support team. By complementing the efforts of your inside sales force, our teleservices empower you to:

    At the end of the day, smart business is all about getting a sound return on your investment. Sterling Global's B2C and B2B Sales Solutions are backed by a quarter-century of cross-industry expertise, top-tier technologies and a world-class support team. By complementing the efforts of your inside sales force, our teleservices empower you to:


    • Increase customer acquisition
    • Grow your market share
    • Strengthen customer loyalty
    • Enhance operational efficiency
    • Lower sales operating expenses
    • Reduce customer attrition
    • Increase the value/revenue of each customer account

  • Whether your goal is to convert prospects to purchases, renew current subscribers or win back lapsed customers, you can have confidence in Sterling Global's unparalleled depth and breadth of experience in the Teleservices sector. Moreover, our worldwide contact centers, operational on a 24/7 basis, ensure our ability to exercise speed, scalability and responsiveness in handling your B2C or B2B sales program.

    Learn More About Our B2C and B2B Sales Solutions - Contact Sterling Global Today

    Sterling Global offers a wide range of Inbound and Outbound Customer Care programs, customizable to fit your unique needs. For more information on how we can help you maximize the value of your customer relationships, please contact us.