Currently our company is providing services for both local and international companies.
Our expertise is focused on the following services:
Outbound Call Services include appointment setting, lead generation,
sales and service, membership services, market research, customer
surveys, list cleaning, data base updates, mail
follow up, trade show follow-up, dealer location, political messages,
customer service follow-up and third party verification. These services are
monitored, recorded and reviewed for process improvement.
Outbound Call Services include appointment setting, lead generation,
sales and service, membership services, market research, customer
surveys, list cleaning, data base updates, mail
follow up, trade show follow-up, dealer location, political messages,
customer service follow-up and third party verification. These services are
monitored, recorded and reviewed for process improvement.
Inbound Call Services include customer service, technical support, and
order taking, cross selling, up selling, customer care, and reservation
over flow, surveys, class, seminars, event registration, Customer Service
Hotline, third party verification and technical support (voice and non-voice).
These services are metric, benchmarked and analysis-driven for
process improvement and complete customer experience.
Inbound Call Services include customer service, technical support, and
order taking, cross selling, up selling, customer care, and reservation
over flow, surveys, class, seminars, event registration, Customer Service
Hotline, third party verification and technical support (voice and non-voice).
These services are metric, benchmarked and analysis-driven for
process improvement and complete customer experience.
Market Research our team of highly caliber telemarketers will create
surveys that are logically dynamic – not only responding to answers, but also
modifying subsequent questions, in response to each answer, to
produce more engaging questions throughout the survey. We can
customize a CRM for your specific needs and can even check the validity of
data given and incorporate your demographic or customer behavior patterns
into each individual questionnaire.
Market Research our team of highly caliber telemarketers will create
surveys that are logically dynamic – not only responding to answers, but also
modifying subsequent questions, in response to each answer, to
produce more engaging questions throughout the survey. We can
customize a CRM for your specific needs and can even check the validity of
data given and incorporate your demographic or customer behavior patterns
into each individual questionnaire.
Data Cleansing includes the process of detecting and correcting (or
removing) corrupt or inaccurate records from a record set, table, or
database. We classify data quality problems that are addressed by data
cleaning and provide an overview of the main solution approaches. We are
going to provide access to accurate and consistent data, consolidation of
different data representations and elimination of duplicate information
become necessary. Our company can provide a hassle free cleansing of data thru our experienced telemarketers that ensures the correct value removing
duplicated or invalid entries. Data cleansing is a time consuming process
but outsourcing this service to us will help you maximize your time and increase
your ROI.
Data Cleansing includes the process of detecting and correcting (or
removing) corrupt or inaccurate records from a record set, table, or
database. We classify data quality problems that are addressed by data
cleaning and provide an overview of the main solution approaches. We are
going to provide access to accurate and consistent data, consolidation of
different data representations and elimination of duplicate information
become necessary. Our company can provide a hassle free cleansing of data thru our experienced telemarketers that ensures the correct value removing
duplicated or invalid entries. Data cleansing is a time consuming process
but outsourcing this service to us will help you maximize your time and increase
your ROI.
+63(2) 7916 8888
info@sterlingglobal.com
