QUALITY POLICY

We at Sterling Global Call Center Inc. (SGCCI):

• Provide a high-quality call center service that complies with establish quality standards to satisfy our local and international customers
• Improve our inbound, outbound, and blended call center services through continuous quest for updated technology and innovation
• Upgrade our market leadership by continuously developing new customers while enhancing relationship with our existing customers
• Develop our employees to be more competent and to provide a working environment that reflects QUALITY as a way of life

The Management will lead in assuring the fulfillment of its commitment for quality through active participation of all employees and the effective implementation of the company’s Quality Management System

• GERRY LIM
• President